All Mr. Seatbelt products are made to order. Because of this, all sales are final except for damaged, defective, incorrect, or otherwise eligible orders.
Returns & Exchanges
We do not accept returns or exchanges for incorrect sizes, color selections, or changes of mind. Please check product descriptions and sizing information before placing your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.
Include your order number, a description of the issue, and clear photographs. Claims will be reviewed, and eligible orders will receive a replacement or refund.
Lost or Missing Packages
If your package hasn’t arrived, please contact us within 30 days of the estimated delivery date.
We’ll review the tracking information and investigate with our fulfillment provider. Refunds or replacements are not automatic and depend on the circumstances of the shipment.
Packages marked as delivered may not qualify for replacement. Customers are responsible for providing accurate shipping information at checkout. Additional shipping charges may apply if an order must be resent because of an incorrect address.
Order Cancellations
Orders can only be canceled or modified before production begins. Once an item enters production, we cannot guarantee changes or cancellations.
Contact
For any order issues, please reach out through our to hello @ mrseatbelt . com with your order number.
Nothing in this policy limits rights provided by applicable consumer protection laws.